VISION
Make India a global Information Technology power and one of the largest generators and exporters of software in the world.
MISSION
To boost software export and services from the country by promoting IT/ITES industry.
OBJECTIVES
- To provide statutory and other promotional services to the exporters by implementing Software Technology Parks (STP)/ Electronics and Hardware Technology Parks (EHTP) Schemes and other such schemes which may be formulated and entrusted by the Government from time to time.
 - To promote micro, small and medium entrepreneurs by creating conducive environment for entrepreneurship in the field of IT/ITES.
 - To provide data communication services including value added services to IT / IT enabled Services (ITES) related industries.
 - To promote the development and export of software and software services including Information Technology (IT) enabled services/ Bio‐IT.
 
Objectives are fulfilled through
- STP/EHTP Schemes: Implementation of STP/EHTP Schemes for IT/ITES industry
 - Incubation Services:Creating conducive environment for IT/ITES SMEs by providing ready to work infrastructure.
 - Data communication: Providing quality datacom services to IT/ITES industry with negligible down-time.
 
Service Standards
STPI Statutory Service Process-Time Frame
| Description of Service | Time Frame adopted in STPI(in days) | 
|---|---|
Registration under STP Scheme | |
| - Issue of Letter of Permission | 10 | 
| - Legal Undertaking-cum-endorsement of CG | 3 | 
| - Issue of Green Card | 2 | 
Renewal of Registration | |
| -Issue of letter of Permission | 3 | 
| -Legal Undertaking-cum-endorsement of CG | 3 | 
| -Issue of Green Card | same day | 
Post Registration Amendments | |
| Enhancement of CG | 2 | 
| Expansion of Location with endorsement of GC | 2 | 
| Change of Location with endorsement of GC | 5 | 
| Change of Name with endorsement of GC | 2 | 
| Merger/Acquisition | 7 | 
Capital Goods Related | |
| Import Certificate | 2 | 
| Indigeneous Procurement Certificate | 2 | 
| Re-export Certificate | 2 | 
| NOC for Repair/Replacement of CG | 2 | 
| Inter-Unit Transfer permission of CG | 2 | 
| Destruction of CG | 2 | 
| Donation of CG | 2 | 
Export Related Activities | |
| Certification of SOFTEX | 30 | 
| Sub Contracting Permission | 5 | 
| DTA Sales Entitlement Permission | 2 | 
Exit from STP Scheme | |
| Debonding of Location/Premises (complete) | 5 | 
| Final Exit | 5 | 
Others | |
| De-bonding of Location (Partial) | 2 | 
| CST Reimbursement | 7 | 
| Issue of Cheque against CST Reimbursement claim after | 1 | 
| Receiving the Funds | 
Grievance Redress Mechanism
Contact details
- Senior Director
Software Technology Parks of India, An Autonomous Society under
Ministry of Electronics and Information Technology
Plate – B, 1st Floor, Office Block – 1, East Kidwai Nagar, New Delhi - 110023+ 91-11-2462 8081www.stpi.in 
Responsibility Centres
- STPI centers
 








